Refund Policy

Last updated: 7/6/2026

1. Digital Goods Delivery

Because we deliver digital goods instantly and automatically, all sales are considered final once the account details have been delivered. We do not offer cash refunds to cryptocurrency wallets.

2. Replacement Warranty

We provide a 24-Hour Replacement Warranty on all accounts. If the account you purchased is banned, disabled, or locked upon your very first login, we will replace it free of charge.

Warranty Void Conditions: The warranty is void if you use the account to send mass spam, use low-quality proxies/VPNs that trigger Discord's anti-bot systems, or violate Discord's Terms of Service after taking ownership.

3. How to Claim a Replacement

If your account qualifies for a replacement, please open a Support Ticket from your Dashboard immediately. Include your Order ID and a screenshot of the issue. Our staff will verify and issue a replacement account directly to your dashboard.

4. Underpayments & Overpayments

If you underpay your crypto invoice, the system will not dispatch the order. You must complete the payment to receive your product. Overpayments are not automatically refunded due to network fees.